Resume

OBJECTIVE

To join a fast-paced team in a product design, interaction design, or user experience design position.

EDUCATION

Carnegie Mellon, Pittsburgh, PA
Master of Human-Computer Interaction
Human-Computer Interaction Institute, December 2006

Duke University, Durham, NC
BA, Computer Science with minor, Economics
Graduated magna cum laude, May 2002

EXPERIENCE

Xanga.com, New York, NY
Interaction Designer, Product Manager, and Project manager (January 2007 - May 2008)

  • Worked directly with the CEO and a small team of engineers to conceptualize, prototype, design, and deliver new features for a social networking community of over 32 million users
  • Products managed and designed include: a product for live video streaming, a product for supporting group interaction, a product for website translation
  • Other projects include features that aim to improve SEO, new user registration, and new user retention
  • Responsible for wireframing, iteratively refining UI designs, usability testing, producing working prototypes of user interfaces using HTML, CSS, Javascript, Flash, and Actionscript.
  • Produced final production-quality static mockups and also responsible for the final graphic design, including the creation of graphic elements and icons
  • Conducted usability studies to inform the design of several major features

MEDRAD, Pittsburgh, PA
Interaction Designer and Ethnographer (January 2006 - August 2006)

  • Conducted extensive field research with scientists at MEDRAD with the goal of understanding and improving the way intellectual property is documented within the company
  • Explorative and Generative methods used include Contextual Inquiry, User Modeling, Directed Storytelling, Bodystorming, Diary Studies, Make Tools, Shadowing
  • Other projects include features that aim to improve SEO, new user registration, and new user retention
  • Performed usability testing with Think Aloud and Card Sorting techniques
  • Developed a web-based software application prototype using HTML, AJAX, and Ruby on Rails

DoubleClick / Smartpath, Raleigh, NC
Software Engineer and Consultant (August 2003 - August 2005)

  • Developed, maintained, and customized web-based Marketing Resource Management (MRM) workflow software for Brystol-Myers Squibb, GlaxoSmithKline, Philip Morris, National Geographic, Novartis, and Zipatoni
  • Involved in all aspects of the product development cycle, including requirements gathering, implementation, testing, deployment, and support
  • Other projects include features that aim to improve SEO, new user registration, and new user retention
  • Developed application prototypes using proprietary XML scripting language and JAVA

Accenture, Charlotte, NC
Software Engineer and Consultant (September 2002 - August 2003)

  • Helped to design and develop web-based applications for the financial services industry
  • Analyzed business requirements for a web-based mortgage application tool for Bank of America
  • Developed, maintained, and optimized a middleware application layer for Bank One

SKILLS - DESIGN

Explorative: Directed Storytelling, Contextual Inquiry, User Modeling, Shadowing, Observation, Surveys
Generative: Personas, Scenarios, Wireframes, Rapid Prototyping, Make-Tools, Card Sorting, Focus Groups
Evaluative: Heuristic Evaluation, Think-Aloud, Cognitive Walkthrough
Software: Adobe Photoshop, Adobe Premiere, Adobe Illustrator, Adobe InDesign, Adobe Flash

SKILLS - TECHNICAL

Programming Languages: Java, C++, C
Web Related: JavaScript, JSP, Servlets, HTML, CSS, XML, Actionscript
Development Process: Agile, RUP, Iterative Development, Extreme Programming